Effective Date: August 1, 2024
Last Updated: October 12, 2025
Welcome to DeluxPrint
These Terms and Conditions govern your use of our website https://deluxprint.com and any purchases made through it.
By accessing or using our Site, you agree to be bound by these Terms. Please read them carefully before placing an order.
1. Use of Our Website
You may use this Site only for lawful purposes and in accordance with these Terms.
You agree not to:
Engage in fraudulent, abusive, or illegal activities.
Attempt to gain unauthorized access to our systems or data.
Reproduce, duplicate, copy, or resell any part of the Site without permission.
We reserve the right to suspend or terminate your access if you violate these Terms.
2. Products and Services
DeluxPrint offers customized and premium printed products, including (but not limited to) metal prints, canvas prints, and wall art.
We make every effort to display accurate product colors, materials, and details. However, slight variations may occur due to screen settings or printing processes.
All products are made to order and subject to availability.
3. Orders and Payments
By placing an order through our Site, you agree that:
You are at least 18 years old or have parental/guardian consent.
All information provided during checkout is true and accurate.
You are authorized to use the chosen payment method.
We reserve the right to refuse or cancel any order for reasons including:
Suspected fraud or unauthorized transactions
Product unavailability or printing errors
Pricing or typographical mistakes
Accepted Payment Methods
We accept major credit/debit cards, PayPal, and other secure online payment options.
All payments are processed securely through trusted third-party providers.
4. Pricing and Taxes
We use geolocate service to display prices in our website based on the customer’s location.
Buyers in the Philippines will see PHP as default currency and USD will be displayed to all other countries.
Prices may include applicable taxes unless otherwise stated.
Shipping costs and import duties (for international customers) are calculated and displayed at checkout.
We reserve the right to change prices at any time without prior notice.
5. Shipping and Delivery
We ship worldwide through trusted courier partners such as DHL, FedEx, or UPS.
In the Philippines, we primarily ship via J&T Express.
Delivery times vary by destination and product type. Estimated delivery times are provided at checkout but are not guaranteed, as delays may occur due to customs or logistics issues.
Customers are responsible for providing accurate shipping details. We are not liable for lost packages due to incorrect addresses.
6. Returns, Refunds, and Cancellations
Because most of our products are custom-made, returns and cancellations are generally not accepted once printing has started.
However, we will gladly replace or refund items that arrive:
Damaged during shipping
Defective due to printing/manufacturing errors
Incorrect due to our mistake
To Request a Replacement or Refund:
Please contact us within 7 days of delivery at info@deluxprint.com with:
Your order number
Photos/Videos showing the issue
Once approved, we will arrange a replacement or refund according to our policy.
7. Intellectual Property Rights
All content on this Site — including images, text, graphics, logos, product designs, and layout — is the property of Delux Print or its content suppliers and is protected by international copyright and trademark laws.
You may not copy, reproduce, distribute, or use any materials from this Site without prior written consent.
8. Custom Artwork and Uploaded Files
When you upload an image or design for printing, you:
Confirm that you own the rights or have permission to use it.
Grant us a non-exclusive license to use that content solely for fulfilling your order.
Agree that we may reject any artwork that is unlawful, obscene, or violates copyright laws.
Agree that we might take photos/videos of the finished product and upload online for marketing purposes
We are not responsible for errors caused by low-resolution, poor-quality, or incorrectly formatted files provided by customers.
9. Limitation of Liability
To the fullest extent permitted by law, Delux Print and its affiliates shall not be liable for:
Any indirect, incidental, or consequential damages arising from use of our products or services.
Delays or failures beyond our reasonable control (e.g., shipping issues, natural disasters, or strikes).
Our total liability for any claim shall not exceed the amount you paid for the product in question.
10. Warranties and Disclaimers
All products and services are provided “as is” without any warranties, express or implied.
We do not guarantee that the Site will be error-free, uninterrupted, or completely secure.
11. Privacy Policy
Your use of our Site is also governed by our Privacy Policy.
Please review it to understand how we collect, use, and protect your personal information.
12. Governing Law and Jurisdiction
These Terms are governed by and interpreted in accordance with the laws of The Republic of the Philippines.
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Cavite, Philippines.
13. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with the updated “Effective Date.”
Your continued use of the Site after changes are posted constitutes acceptance of the new Terms.
14. Contact Us
If you have any questions about these Terms or our products, please contact us:
Email: info@deluxprint.com
Website: https://deluxprint.com
Mailing Address: Delux Print Santiago, General Trias, Cavite 4107 PH